Support
Need help with ContentsOps? We’re here for you.
Help Center
Browse the Help Center — guides for office, field, and adminsContact Us
For technical support, account questions, or feature requests, reach out to our team:
Email: support@contentsops.com
ContentsOps Mobile App
Location tracking isn’t working
Make sure you’ve granted “Always Allow” location permission in your device Settings. The app needs background location access to automatically track arrivals and departures at sites.
Read the full guideTime entries seem inaccurate
GPS accuracy can vary in areas with poor signal. You can manually adjust any time entry on the Timesheet tab by tapping the entry and providing a corrected time with an explanation.
Read the full guidePhotos aren’t uploading
Check that you have a stable internet connection. Photos require network access to upload. If the issue persists, try closing and reopening the app.
Read the full guideApp version and updates
The app receives over-the-air updates automatically. For major updates, check the App Store or Google Play for the latest version.
For Administrators
If you need help with account setup, team management, scheduling, or any administrative features, contact our support team at support@contentsops.com.